POLICY

Quality Policy

What we commit to on every engagement, and exactly what our certifications cover.

ALL POLICIES

VERSION 2.0. EFFECTIVE 4 AUGUST 2026. NEXT REVIEW 4 AUGUST 2027.

SolarisTech Inc. delivers maritime compliance technology, training, inspection, survey and advisory services. This policy states the standard we work to and how we hold ourselves to it. Quality here means a simple thing: the client gets the scope they agreed, the finding is supported by evidence, and the record is complete enough to be tested later by a lender, an underwriter, an administration or a court.

Our certifications, and what they cover

We state our certifications precisely, and we do not stretch them. ISO 9001:2015, quality management systems. Certified by Royal Assessments Pvt. Ltd. ISO 21001:2018, management systems for educational organizations, covering SwiftAction Academy training. Certified by Euroswiss Certification Inc. Both certifications cover our management system. Neither is a certification of any vessel. Neither is a statutory approval, and neither is an accreditation to ISO/IEC 17020 or ISO/IEC 17021. Copies of both certificates, showing the certificate number, the issuing body and the scope statement, are sent on request.

Read them and decide for yourself what they cover.

Scope and application

This policy applies to all SolarisTech operations and to every director, employee, contractor and representative acting on the company's behalf. It covers the Nautilux AI platform, SwiftAction Academy training, and our inspection, audit, assessment, survey and advisory services. It runs the full lifecycle of an engagement, from the way we scope it, through delivery, to the records we leave behind. Our inspection and audit work is non-statutory. It informs decisions taken by owners, managers, flag administrations, classification societies, insurers and lenders.

It does not carry those decisions, and it does not replace statutory survey or certification.

Our quality commitments

  • Agree the scope, the standard to be applied and the deliverable in writing before work begins, and record any change to them in writing.
  • Apply the relevant international conventions, codes, and flag and class requirements accurately, and cite the requirement behind each finding.
  • Base every finding on objective evidence. Where the engagement is a document and image review, we review 100% of the documents and images the client uploads. That is a complete review of the submission, not a complete review of the vessel.
  • Prepare every report for the party that instructs us and for the purpose stated in the engagement. Reliance by any other party requires our written agreement, and we set out in that agreement what the reliance extends to.
  • Deliver to the agreed date, raise problems early, and say plainly when a question falls outside our agreed scope or our competence.
  • Record limitations rather than filling gaps with assumptions. If evidence was not available, the report says so.
  • Keep clear, traceable, time-stamped records for every engagement so conclusions can be revisited and tested after the fact.

Competent, supported people

  • Match qualified, experienced personnel to the demands of each assignment, and decline work we are not competent to perform.
  • Define the competence requirements for every role and verify them before deployment.
  • Invest in continuing professional development so our people stay current with changing regulation and technology.
  • Operate SwiftAction Academy training to the learner-focused principles of ISO 21001:2018, including defined learning outcomes and assessment.

Measuring and improving

  • Set measurable quality objectives and review performance against them.
  • Ask clients for feedback, and treat complaints and nonconformities as findings against ourselves.
  • Investigate root cause and apply corrective action that addresses the cause, not the symptom.
  • Record what changed, and confirm afterwards that the change worked.

SolarisTech is a small, principal-led firm and does not claim the apparatus of a large organization. What we do run is accountability: engagements are led by our founder, and every report names the reviewer who wrote it. This policy is communicated across the organization and reviewed at least annually by senior management. Policy owner: Thomas H. Blenk, President and Chief Executive Officer. Questions, certificate copies and complaints: admin@solaristechinc.com.

Other Policies

Impartiality & Independence PolicyWhere our independence is real and where it is limited, and how we disclose and manage our relationship with the society concerned and our representation of flag administrations.Code of Business Conduct & EthicsThe standards of honesty, respect and lawful dealing we expect from everyone acting for SolarisTech.Anti-Bribery & Anti-Corruption PolicyOur position on bribery, facilitation payments, gifts and third-party agents, with the US Foreign Corrupt Practices Act as the baseline.Health, Safety, Security & Environmental PolicyHow we work safely aboard vessels and at client sites, and how we protect the marine environment.Information Security & Data Protection PolicyHow we protect the vessel, operational and personal data uploaded to Nautilux, where it is processed, and what we do not claim.Privacy PolicyWhat personal information we hold, how client-uploaded documents and crew records are processed, who our sub-processors are, and how long we keep data.Terms of UseThe terms that govern your use of this website, what website content is not, and who may rely on a SolarisTech report.

Questions About How We Work?

Ask for our certificates, our sub-processor list, our relationship and flag representation disclosures, or the scope of any engagement. We will send them.

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